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Now delivering in Newtown, Salt Lake, Beleghata, Kaikhali, Baguiati, Kestopur | Flat 10% off on first purchase above 1000 | Free Shipping on order above 500 | Presently delivery not available on Sunday
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Now delivering in Newtown, Salt Lake, Beleghata, Kaikhali, Baguiati, Kestopur | Flat 10% off on first purchase above 1000 | Free Shipping on order above 500 | Presently delivery not available on Sunday

Terms & Conditions

Company Information:

M/S. STAPLE JUNCTION is the licensed owner of the brand STAPLE JUNCTION and website STAPLE JUNCTION respects your privacy. This 'Terms & Conditions' provides briefly the processes which are followed to  run this grocery website. As a visitor to the Site/ Customer you are advised to please read them  carefully. By accessing the services provided by the Site you agree to the collection and use of your data by STAPLE JUNCTION in the manner provided in this Privacy Policy.

Services overview:

As part of the registration process on the Website, STAPLE JUNCTION may collect the following  personally identifiable information about you like: Name including first and last name, email address, mobile phone number and contact details, present and permanent address, Postal code, Demographic profile (like your age, gender etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Account & Registration Obligations:

All shoppers can either register and login for placing orders on the Site or can place orders as a guest. However no discount Coupon Codes will be applicable for guest checkouts. Only registered customers can avail the discount coupons. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out by contacting the customer care.


All the products listed on this website will be sold at very affordable price. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Prices of all the commodities might fluctuate based on their market price and availability. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by Site / Customer:

A customer can cancel their order anytime before your order gets out for delivery by calling us or writing to our customer care. We will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Replacement

We will take back and replace any products if they get damaged during our delivery. The customer can return the product at the time of delivery or afterwards, if due to some reason they are not satisfied with the quality or freshness of the product, and ask for its replacement. All they have to do is to upload a picture of the damaged product in our website and cite the reason for replacement. We will take the returned product back with us and replace it with a fresh product. However no money will be refunded for any product that has been delivered. Only replacement can be done.

You Agree and Confirm:

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by STAPLE JUNCTION for redelivery shall be claimed from you.

You will use the services provided by the STAPLE JUNCTION Website for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. STAPLE JUNCTION reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services of its Website, without prior intimation whatsoever.

The address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with any other person's use or enjoyment of the Site.

Breaching any applicable laws.

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Product Color and Texture:

We make every effort to display the products that appear on the Website to the best of accuracy as possible. However, as the actual colors you see will depend on your monitor's screen resolution and we cannot guarantee that your monitor's display of any color will be accurate.

Modification of Terms & Conditions of Service:

STAPLE JUNCTION may at any time modify the Terms & Conditions of Use of the Website without any prior notification to it's customers. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Website.

Copyright & Trademark:

STAPLE JUNCTION, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of STAPLE JUNCTION or any third party's intellectual property rights.

All rights, including copyright, in this Website  are owned by or licensed to STAPLE JUNCTION. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of STAPLE JUNCTION.

You should not modify, distribute or re-post anything on this Website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of STAPLE JUNCTION or its suppliers.

All software used on this Website is the property of STAPLE JUNCTION and protected by copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website  is strictly prohibited.


This User Agreement is effective unless and until terminated by either you or STAPLE JUNCTION. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. STAPLE JUNCTION may terminate this User Agreement at any time and accordingly deny you access to the Site. Such termination will be without any liability to STAPLE JUNCTION. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Delivery related conditions:

STAPLE JUNCTION delivers the products only on its specified time slots and subject to product availability.

We do not accept cheque or demand draft.

Payment can be done both Online or by 'Cash On Delivery'.

Product invoices will be provided at the time of delivery.

STAPLE JUNCTION will not take any responsibility regarding the quality of any sealed branded product (food and non-food items).